We are specialists in legal procurement & legal spend management.

We offer outsourced legal procurement solutions and consulting on all legal spend management issues including panel tenders, eBilling & ELM implementations, and ongoing contract and performance management.

We have created a legal procurement centre of excellence in the North East of England, where we are uniquely placed to deliver quality of service at a regional cost.


Our team has managed in excess of £4B in legal spend globally. We deliver quantifiable and sustainable savings.

We understand the need for immediate results as well as long term sustainable savings.


We have offices in Essex and Newcastle, and service clients on a global basis from these centres.  We are committed to training and development of procurement and legal operations professionals.

Client examples


95% spend under management within 6 months of project inception.


$3.8m of savings delivered within 6 months.


We have delivered in excess of £110m in savings through a transformational procurement project.


Our executive team

  • Stacey Coote

    Stacey Coote, Partner


    Stacey is a fully-qualified member of the Chartered Institute of Procurement and Supply with more than two decade’s purchasing experience – the last seven years at senior level. He is a former UK CEO of a  global legal and IP Solutions company, director of legal operations at a leading international insurance organisation, and global head of legal procurement at one of the UK's leading banks. He has also worked for a leading global professional services company, a multinational pharmaceutical and biopharmaceutical company and also central government.


    Stacey has managed businesses in the UK, USA, Singapore, Australia and Poland. He has set up and managed three procurement centres of excellence, as well as overseeing the development and roll-out of complex e-procurement and billing software solutions, delivering well over US$250m in measurable cost savings to clients.


    Since 2001 Stacey has specialised in legal procurement. He is a co-founder and partner at Coote O’Grady.


    Key achievements:

    • Project lead on legal procurement initiative shortlisted for the 2016 Procurement Leaders Award.

    •  Conceived and launched a software-based procurement system on behalf of an international client, resulting in a dramatic improvement in legal services efficiencies and savings.

    • Introduced new technologies, a relationship investment programme, and performance management and audit protocols, that reduced risk and delivered combined savings of over US$20m.

    • Implemented an international e-auction programme that produced savings of US$25m from 100+ auctions held globally.

    • Delivered combined savings of more than US$180m from global panels by shifting focus from hourly rates only to alternative fee arrangements, bill auditing, expense policies, e-discovery, process outsourcing, and project and performance management.
  • Caroline O'Grady

    Caroline O’Grady, Partner


    Caroline is a partner at Coote O’Grady. She is a qualified UK Solicitor and PRINCE II project management practitioner with an extensive background in law firm relationship and legal spend management. Her previous clients include large banks, insurers, health care providers, and pharmaceutical companies.



    • Designed, trained and managed global law firm invoice review teams
    • Managed global law firm tenders
    • Provided strategic input on the panel tender processes
    • Strategic review and analysis of law firm spend and performance data
    • Implementation of eBilling / matter management software
    • Designed a software-based invoice collection, review and analysis tool


    Whilst Caroline has worked in various sectors, the depth of her expertise lies in the Insurance sector and claims litigation management, which spans all lines of business including financial lines, specialty lines and casualty & motor.  She is proficient at working with the claims teams and management, bringing together her experience as a Financial Lines lawyer and claims manager, with litigation management.



    • Law firm panel review programmes - average savings of 20%
    • Design and implementation of panel law firm relationship investment programmes
    • Design and implementation of robust performance management programmes
    • Designed and trained claims file audit teams with a cost / performance focus
    • Requirements specialist for eBilling implementations
    • Claims litigation management transformational projects for long-term spend management
    • Design and implementation of MI / Data capture allowing consistent MI from all panel firms
    • Drafted and implemented law firm panel service level agreements
    • Analysis and implementation of alternative panels e.g. loss adjuster panel, barrister panel
    • Built internal processes / procedures to control use of external lawyers and monitor justification for spend
    • Designed template law firm instruction letters for claims teams
    • Creation of Casualty subrogated recovery programmes (closed file review)

Coote O’Grady is a limited company registered in England and Wales.

Registered number: 10169973. Registered office: 14 Station Road, East Boldon, NE36 0LD

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